Privacy Policy
Effective Date: 01-01-2025
Welcome to GoldSavingGuru, We take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it when you use our gold savings and investment services. By accessing or using our services, you agree to the practices described in this policy.
Company Name: GoldSavingGuru
Nature of Business: We are a jeweller company offering monthly and quarterly gold saving schemes. Upon completion of the agreed term, the savings will be redeemed in the form of gold.
Definitions
Personal Data: Any information that relates to an identified or identifiable natural person, including but not limited to names, contact details, and financial information.
Service Providers: Third-party companies that provide services on our behalf, such as payment processors, data storage, and marketing agencies.
Data Subject: An individual whose personal data is being processed.
Processing: Any operation performed on personal data, such as collection, storage, modification, or sharing.
Information Collection and Use
We collect personal information to provide and improve our services, respond to inquiries, and fulfill our contractual obligations. The personal data we gather helps us ensure that you can seamlessly access and use our gold savings and investment schemes.
Types of Data Collected
We collect the following types of personal data:
Personal Identification Information: Name, email address, phone number, date of birth, gender, and contact details.
Financial Information: Payment history, transaction records.
Account Information: Username, password, transaction history, preferences, and account settings.
Technical Data: IP address, browser type, device information, and usage data related to how you interact with our platform.
Use of Data
We use the personal information collected for the following purposes:
To create and maintain your account with GoldSavingGuru.
To provide you with our gold savings schemes and related services.
To process transactions and manage payments for your gold saving plans.
To communicate with you about updates, promotions, and customer support.
To comply with legal obligations and resolve any disputes that may arise.
To enhance and personalize the user experience on our platform.
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
Under the GDPR, we rely on the following legal bases for processing your personal data:
Consent: When you provide us with consent to process your data (e.g., when you sign up for our services).
Contractual necessity: Processing is required to fulfill our contract with you (e.g., providing gold saving schemes).
Legal obligation: We may need to process data to comply with legal obligations.
Legitimate interests: In some cases, we may process your data for our legitimate interests, provided your rights are not overridden.
Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for legal and regulatory compliance. Once your data is no longer needed, we will securely delete or anonymize it.
Transfer of Data
Your data may be transferred to and processed in countries outside of your jurisdiction, including those that may not have the same data protection laws as your home country. We ensure that appropriate safeguards are in place to protect your data during transfer and processing.
Disclosure of Data
We may share your personal data with:
Service Providers: Third parties that assist us in operating our business, such as payment processors, cloud storage providers, or marketing partners.
Legal Compliance: If required by law, we may disclose your data to comply with legal obligations, protect our rights, or investigate fraudulent activities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
Security of Data
We implement robust technical, administrative, and physical measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. While we use industry-standard security protocols, please note that no method of data transmission over the internet or storage is completely secure.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data (subject to certain conditions).
Right to Restrict Processing: You can request restrictions on how we process your data.
Right to Data Portability: You can request a transfer of your data to another service provider.
Right to Object: You can object to the processing of your personal data for specific purposes, including direct marketing.
To exercise any of these rights, please contact us using the details provided below.
Service Providers
We may share your personal information with third-party service providers who assist us in operating our platform and providing our services, including payment processors, hosting providers, and customer service providers. These service providers are obligated to protect your data and may only use it in accordance with our instructions.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete that information as soon as possible.
Links to Other Sites
Our platform may contain links to third-party websites or services that are not operated by us. These links are provided for your convenience and may lead to external sites that have their own privacy policies and practices. We are not responsible for the content, privacy policies, or practices of these third-party websites.
We encourage you to review the privacy policies of any third-party sites you visit. If you choose to access these external links, you do so at your own risk. Please be aware that this Privacy Policy applies only to personal data collected by GoldSavingGuru and not to third-party sites.
Changes to This Privacy Policy
GoldSavingGuru reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or other operational reasons. When we make changes, we will update the "Effective Date" at the top of this page. We may also notify you directly through email or within the platform, if applicable.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data and your rights. Your continued use of our services after any changes to this Privacy Policy will constitute your acknowledgment of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
BMGC
Email: support@GoldSavingGuru.com
Phone: (+91) 81439 97333
Address: BMGC,F
NO:501,PLOT NO:960 AND 961, AMRUTHA
ARCADE, PRAGATHI NAGAR, KUKATPALLY -
500072, KUKATPALLY,
KUKATPALLY,MEDCHAL (MALKAJGIRI)
By using our services, you agree to the collection, use, and sharing of your personal data as described in this Privacy Policy.